Save time. Reduce clutter.
Switch to eStatements.

Want faster, safer access to statements and records for all your Grand Bank accounts? Switch to eStatements (paperless documents) – delivered free, right to your account in Online Banking. It’s the easy way to reduce clutter and simplify your financial recordkeeping.

What paperless documents are available?
eStatements are available for all accounts

Why choose eStatements?

Never miss a thing.
When you enroll for eStatements, you are automatically enrolled to receive the eStatement Available alert to your email address. We want to ensure you have the information as soon as possible so you can manage your finances on your time. You’ll love the convenience and security – especially at tax time.

It’s easy to sign up.

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Log in to your Online Banking account.

Under the Accounts tab, select Documents, follow the steps onscreen and agree to the Disclosure by entering the code provided in the PDF link. Then choose I Agree.

Select the account statements you want to receive electronically.

Save your selections.

FAQs
Q: How do I stop my paper statements and begin receiving eSstatements?
A:You must be a registered for Online Banking to stop your paper statements. Once logged in, click the Documents tab to manage your eStatement enrollment.
Q: Will I be charged a fee to receive eStatements?
A: No, there is no fee to stop your paper statements and receive Online Banking eStatements.
Q: What information is available through the Grand Bank estatements?
A: Customers receive notification via email that their statement is ready for viewing. These statements look just like the ones you now receive from us.
Q: How do I view my monthly Online Banking eStatement?
A: Your statement can be accessed by clicking on the link in the monthly eStatement email notification or through the Grand Bank’s homepage at www.grandbankfsb.com. Enter your Grand Bank Online Banking Access ID and Password and click on the Accounts tab, choose Documents to view your list of statements available.
Q: Does my statement cycle change if I receive my statement electronically?
A: No. Your statement notification email will be sent to you at the same time it would have been sent via postal mail. Since your statement is available through Online Banking, you will be able to obtain your statement sooner. Your Online Banking eStatement will be available the day after the end of your normal statement cycle date.
Q: How do I notify Grand Bank of my new email address?
A: You can manage your email address from the Home tab of Online Banking, choose Profile, then select the Edit Email option.
Q: How long will my Online Banking eStatements remain "online"?
A: Grand Bank’s Online Banking eStatements will be available online for 18 months. Statements older than 18 months will be available by calling 800-300-1467 or visiting any office.

Security Information
Q: Is my eStatement account information protected from others viewing it?
A: Yes, your information is protected with the latest security features and requires a password to access the information. This ensures that your information stays private!

System Requirements
Q: What kind of computer equipment and software program is needed to use Grand Bank’s eStatements?
A: To receive electronic delivery services, you must have a working connection to the Internet with email capability to receive and open Portable Document Format (.PDF) files with Adobe Acrobat Reader and access to a printer or the ability to download information in order to keep copies for your records.